2025-06-29 MCN Office Closure for Maintenance: June 30
The MCN office will be closed on Monday, June 30 for facilities maintenance, including tree removal work. This closure may extend into Tuesday, July 1, depending on progress. Staff will not be on site and phones will not be answered during this time. Normal operations will resume as soon as it is safe and practical to do so.
2025-05-23 📝 Internet Customers Outside Fort Bragg: Owner Consent Needed
To meet LAFCo requirements, property owners with MCN internet service (Only) outside the FB City Limits must complete this Landowner Consent Form (PDF). Please return it promptly to ensure continued service.
  1. Home
  2. Support
  3. Fusion
  4. Transition

How does the transition from my current phone service to Fusion work?

The transition process, in most cases is very simple and requires no changes in your setup at home. It all happens within the phone system. Many customers will simply leave for the day and return to find their new improved service is up and working. If you're getting new service and in some cases where the customer has existing services with other companies, MCN will handle the installation and transfer of the service.

Was this article helpful?

Need more help?

Similar Topics

What is Fusion? Where is Fusion Available? How do I signup for Fusion? Who provides the telephone part of the service? Are they regulated by the California Public Utilities Commission (PUC). How does the free international package work? Can I keep my existing phone number? Can I have a different long distance carrier on my Fusion line? Is discounted universal lifeline service available with Fusion? Can I buy phone or internet only? I'm only in the area part of the year. Can I turn Fusion on and off? Do I need to sign a contract? Is there a commitment? What phone services come with Fusion voice? Are there any services or types of calls that do not work in the Fusion system? Can I order a new phone service at my house with Fusion? What are the options for bonding Fusion lines together? How fast is the new DSL? What do uncapped and unmetered mean? Does everyone get the fastest speed? Can I get static IP addresses? What do they cost? Can I move my existing static IP addresses from my current MCN DSL legacy circuit to my new Fusion circuit? Why isn't it available in Comptche when you offer DSL there? Why do I have to pay by credit card or bank transfer and why do I have to be have my billing day on the first of the month? 10 Digital Dial for 707 and other Area Codes