MCN NEWS & INFORMATION Archive

2022-06-30 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2022-06-20 Holiday Notice
MCN office will be closed in observations of the Juneteenth Holiday

2022-06-01 1:00 PM Emergency Open Air Maintenance
Emergency Equipment Maintenance - Colombi's Market Today we are upgrading the equipment to increase capacity as well as install upgraded antennas that will increase signal and reduce noise. There will be downtime in the afternoon while we upgrade the equipment. We will begin working on the equipment at 1PM today and will do our best to minimize downtime. The service may not go down until later in the afternoon and we will be working until it is complete.
Update 7:40 PM
All clients should be back online.
Update 6:15 PM
New AP's are coming online. Customers should be back online soon.
Update 4:15 PM
AP is offline as new equipment is installed.

2022-05-30 Holiday Notice
MCN office will be closed for the Memorial Day Holiday

2022-05-25 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2022-05-11 6:50 AM Fiber Cut Fort Bragg Area: Services Restored
The Fiber connection to Fort Bragg was restored around 6:45AM this morning. We are monitoring our services to ensure everything is back online.

2022-04-28 Open Air Maintenance
Between 11:30 AM and 3:30 PM on April 28th antennas at the Bald Hill AP will be upgraded. Service will go on and off several times during the upgrade.

2022-04-27 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2022-03-30 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2022-03-09 1:00 PM Webmail Upgrade
We are upgrading webmail to a new version and some of our customizations were unapplied. We are working to restore the look and feel to a template that you are more familiar with. In the meantime all of your email is safe and you may want to check back later.
Update 5:00 PM
Webmail Lite has been updated with our color scheme. It is different but should feel more like the old version.

2022-03-04 9:45 AM Fusion Incoming Call Issue
Sonic is currently investigating an inbound calling issue to Fusion lines.
https://sonicstatus.com/2022/03/04/calls-not-completing-to-sonic/
Fusion Inbound Call Status Update 2022-03-07 3:00 PM
The inbound call provider was able to locate a routing issue. We will monitor the resolution to see if the problem has been corrected.
Monday Morning Update 2022-03-07 10:00 AM
We are still seeing intermittent issues with inbound calls to Fusion lines and are actively working to resolve the problem.

2022-02-23 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2022-01-26 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2022-01-17 Holiday Notice
MCN office will be closed for the Martin Luther King Jr Holiday

2022-01-13 Emergency Open Air Maintenance
Between 8:00 AM and 10:00 AM on the morning of the 13th and 14th equipment on the Chestnut Street AP will be moved causing some down time.

2021-12-30 Holiday Notice
MCN office will be closed for the New Years Day Holiday

2021-12-24 Holiday Notice
MCN office will be closed for the Christmas Day Holiday

2021-12-21 In Service Day Notice
MCN office will be closed for an In-Service Day. We will respond to emergency voicemails.

2021-12-03 12:00 PM Incoming Email Issue
A misconfigured firewall began blocking inbound mail around 12:00 PM today. Mail is now flowing to the mail servers but it may take an hour or two for the mail to flow through. Any mail sent was queued at the originating mail server and will be delivered and no mail should be lost.
Update 5:30 PM
Mail is now flowing properly and this is considered resolved.

2021-11-11 Holiday Notice
MCN office will be closed for the Veterans Day Holiday

2021-10-24 10 Digital Dialing for 707 Area Code
Beginning October 24th it will be mandatory to dial 10 digits in the 707 area code.
Read more

2021-10-12 3:00 PM Email Server Issues
Email services are coming back online. There is very heavy load to catchup from the down time so please be patient.

2021-10-12 12:00 PM Email Server Issues
MCN is currently having issues with the mail servers. We are working to restore service as quickly as possible.

2021-09-30 Fusion & Digital Voice Resolved
All calls in and out should be working normal.

2021-09-29 Fusion & Digital Voice Issues
The DDoS attack is continuing to cause problems for our upstream provider. We continue to monitor the situation and have no estimated time of repair.
Upstream Status Page: status.bandwidth.com

2021-09-27 Digital Voice Resolved
The DDoS attack at bandwidth.com is currently resolved.
All Fusion and Digital Voice calls should be working normally.

2021-09-27 Digital Voice Issue
MCN is currently experiencing a partial outage of incoming calls. This is due to an upstream DDoS attack. There was a similar problem on Saturday as well.
Bandwidth is a very large provider so it is likely that outbound calls via Fusion lines are impacted as well.
Upstream Status Page: status.bandwidth.com

2021-09-25 Open Air Internet Maintenance
Saturday Morning MCN will be performing maintenance that will cause temporary outages.
The maintenance windows is between 9:00 AM and 12:00 PM
Downtime should be less than 5 minutes.

2021-09-06 Holiday Notice
MCN office will be closed for the Labor Day Holiday

2021-06-29 New!
MCN is proud to announce a new, faster internet only connection option in Fort Bragg: Open Air Internet. Open Air offers faster speeds in most of Fort Bragg and can be paired with our Digital Voice solution to offer a complete internet and phone package.

2021-06-29 Hello World
Welcome to the updated MCN website! It has been 12 years since the last major refresh and we are very excited to share our new website with you!