MCN's New Webmail Program - An Introduction Welcome to MCN's New Webmail program.

Web browser technical specifications for MCN's new Webmail program:

• Getting Started: Log In Window
  
• Email Tab
  
  • Appearance (2 or 3 panels)
    
  • Inbox: New Mail, Sorting
    
  • Open/View Emails
    
  • Replying and Printing
    
  • Creating New Messages
    
  • Attachments 
  • Printing
    
  • Receiving Mail
    
  • Creating New Folders
    
  • Dragging Emails to Folders
    
  • Selecting a Range or ALL Emails in a Folder
    
  • Deleting Email
    
• Address Book Tab
  
  • Contacts
    
  • Groups
    
  • Adding Picture to Contact
    
  • Adding Information Fields
    
• Settings Tab
  
  • Signatures
    
  • Auto-Replies/Away Messages
    
    

GETTING STARTED: LOGGING IN to MCN's new Webmail program:
Find the new Webmail login window in the same way you've always found Webmail, except, now you'll come to a page where you can choose to go to either the new or old Web E-mail program:
If you choose MCN's New Webmail then proceed with these directions to show you how to move through the program:


In the New Webmail Login window:

• Fill in after:
  
  • Email: your WHOLE email address
    
  • Password: your MCN email password
    
  
  
• Click on the Login button.
  
  

The EMAIL TAB is where you'll see all the mail that's being held on the MCN server.


Basic maneuvers on this tab:

• Choosing your appearance: 2 or 3 panels?
  
  • In the upper right corner you'll see 2 icons:   
    
  • Click on the first icon and your Email page will display in 2 columns: Mail folders - Mail messages
    
    
    
  • Click on the second icon and your Email page will display in 3 columns: 
    Mail folders - Mail messages - Preview of message selected
    (with subject of that message shown across 2nd two columns.)
    
    
    
    
• INBOX Activities
  
  • Any newly arrived emails are bold and have a blue dot to the left of the message.
    
    
  • Sort your mail by clicking on the word at the top of any column.
    
    
    • Click on the word "From" and your mail will be sorted alphabetically by the "from" address.
      
      
      
      
    • Click on the word "Received" and your mail will be sorted by Date
      
      
      
      • To reverse the sort order just click the word at the top of the column again.
        
        
        
    • To Open an email click anywhere on it.
      
      
      
      • The email will open up in a new Tab.
        
        
        
        • To close the tab click on the small "x" on the tab.
          
    
    
  • To return to the Inbox >> click on the "Inbox" folder in the left column.
    
    
  
  
  

  ---

  
  
  Replying to an email and Printing out an email
  
  
• The PRINT command is found under the OPTIONS Tab next to the Reply button
• The Reply button appears in the upper right corner of an opened email 
• (but not in emails you're composing or ones in the Draft Folder)
  
• There are several ways TO REPLY to an email:
  
  
  
  1. Click the "Reply" or "Reply All" button in the top row of buttons.
     
     
  2. Open the email and use the reply form below the message you're viewing,
     To send that reply click on the "Send my Reply" button.
     
     -- Click the "Add Attachment" button to send an attachment (graphic, photo, document, etc.) with your reply email.
     -- Click the "Save as Draft" button to save your reply email in the Drafts Folder to send at a later time.
     
     
  3. Open the email and click on the Reply button in the upper right corner of the email.  
     
     
     OPTIONS Triangle 
     Click on the OPTIONS Triange and you'll find the following choices:
  

• Reply All: Reply to all addresses from whom the email came to you.
  
• Forward: Forward the email to someone else.
  
• Forward Attachment: Forwards the email and any attachment that came with the email to someone else.
  
• Add to Contacts: Adds the email address of the sender to your address book.
  
• View Headers: Shows the details of the email header.
  
• Print: Prints the email.
  
• Download Email: Downloads a copy of the email to your computer's hard drive (i.e. Desktop or Documents folder).
  
  
  
  

To Create a New Message:
Click on the grey triangle to the right of the New button.

In the drop down list click on "New Email".

A new email will appear in a new "Compose" tab.
Fill in your email information:

• To: Type in the email address of the person to whom you're sending your note.
  
• Subject: Type in the topic of your email.
  
• More: Click on this to open up more fields: Cc:, Bcc:, Files: showing any files you attach to the email.
  
  
  
• Type your email in the large white box below the formatting buttons.
  
  
  
  Here's what your email should now look like:
  
  
  
• To add an attachment to the email click the "Add Attachment" button at the bottom.
  
  
  
  • In the directory window that appears select the item you want to attach.
    
  • Click "Open" or "Choose" and the item will show up next to "Files:"
    
    
  
  
• To save the email (to finish or send it later) click the "Save as Draft" button at the bottom right. The email will be saved and put into your Drafts Folder.
  
• When you're all done click the "Send Email" button in the bottom right.
  

PLEASE NOTE:  The new webmail program "times out" in 15 minutes.  Meaning: if the program isn't used for 15 minutes it will automatically log you out.  This is for security, but if you were in the middle of composing an email you'll lose all your work.
We're working to find a way to resolve this problem and increase the time out time.  Until then please do the following:

• When composing a new email click the "Save as Draft" button at the bottom right of the new email window as often as you can. This will put a copy of your email in the Drafts Folder.  That way, when you return you can click on the Drafts Folder, find your email and then finish it.

---

To Bring in New Mail:
Click the "Get Mail" button

• Click on the Inbox and to the right you'll see any new mail.
  
• The new mail will be in a bold font and have next to it a blue dot
  
  

To create a new folder

• Click on the "+" sign at the bottom of the left column.
  
• Type your new folder name over where it says "New Folder".
  
• To put emails in a new folder just select the emails and drag them into your new folder.
• To "drag" an email:
• Select the email or emails you want to move to a folder
• Put curser over the selection and hold down the mouse key 
• Literally "drag" the selections over the folder in which you want to put the emails
  
  

To delete an email:

• Check the box next to the message and then click on the Delete button.
  
  

To Select a RANGE or ALL messages in a folder:

• To select a Range of emails
  
• Check the box to the left of the top email in the range. (Click on the box to the left of the email to put a check in.)
• Hold down the SHIFT key on your keyboard.
• Check the box to the left of the bottom email in the range.
• All the email in between should now have checks next to them.

• To select ALL the messages in a folder:
• Click on the "More" tab at the top right.
• In the drop down menu click on "Select All".
• All the messages in the list will be selected (checks will appear in the boxes to the left of the messages.)
• 
  
  
  

  ---

  
  
  ADDRESS BOOK TAB
  
  Click on the "Address Book" Tab to access your contacts and groups.
  
  To add a new contact:
  
  • Click the "New Contact" button
    
    
  • Type the contact's information in the appropriate fields.
    
    
  • Click the blue tab with arrow (v) to the right of a field to change the field name.
    
    
  • Add optional information using the "More Information" menu.
    
  • Click the "Save Contact" button to save the contact.
    
  
  
  

  ---

  
  Creating a Group Address:
  If there's certain email addresses to whom you often send emails then creating a Group in your address book will be very handy.
  A Group Address is a collection of several email addresses. Type the Group name in where you would type a single email address in a new message. All the addresses in that Group will receive the message you're sending.
  
  To create a Group address:
  
  • Click on the "Contacts" Tab and then the "New Group" button
    
    
  • Type in the name of your group (best to make it one word) i.e. Family
    
    
    
    
  • Now you want to add contacts from your address list to the group:
    
    
    • Click on the "ALL" folder in the left column.
      
      
    • Drag each Contact you want over to your Group address.
      
      
    • When you click on the Group address in the left column you'll see to the right all the addresses in that Group.
      
      
      
  • To send an email to a group address:
    • Open a new message and type in the Group address in the "To:" field.
      
      
    • If you just start typing in the name the Group address will show below (in a gray field).
      
    • Press the Enter key and the Group address will fill in.
      
      
      
  • That new message will be sent to all the addresses you've put in your Group.
    
    

    ---

    
    Adding a picture to a contact:
    
    
    • Select a contact.
      
    • Click the Edit button.
      
    • Click the silhouette icon by the contact's First Name field to open a file selection dialog.
      
    • Browse your computer for the picture you want to add, then click "OK" to add the picture to the contact.
      
    • When the picture has been located, select it and click the "Open" button.
      
    • You'll now see a picture next to the contact name.
      
      
    • Click on "Save Contact" when finished.
      
      
    Adding more fields:
    
    • To create extra fields for multiple email addresses, phone numbers, and other information click on the green "+" (plus sign) buttons by each input field.
      
    • Click on "Save Contact" when finished to save the additional information.
      
    
    
    

    ---

    
    
    SETTINGS TAB
    
    Under the Settings tab in the Webmail Settings the following items can be changed:
    
    
    
    • Account Name: Your email address
      
    • Real Name: Type in the name you want to appear on emails you send from Webmail.
      
    • Reply To: Specify a reply-to address if different from your account login email.
      
    • Thread Support: Please leave this item turned to OFF.
      
    • Default View: Click on blue tab with arrow (v) to choose your layout  >>   2-pane or 3-pane.
      
    • Interface Language: English (unless you wish otherwise)
      
    • Messages per page: Click on blue tab with arrow (v) to choose the number of messages that shown on 1 page.
      
    • Timezone: Click on blue tab with arrow (v) to choose your time zone.
      
      
    • Signature:
    If you want a signature to automatically be there whenever you compose a new message then type in the information in the box to the right of Signature.
    
    • Use the format bar to make text bold, italic, underlined, or insert a link, image, numbers or bullets.
                                           
      
    *** Make sure to click the Save Settings button in the upper right corner. ***
    
    
    

    ---

    
    AUTOMATIC REPLIES ~ VACATION or AWAY MESSAGES
    Should you want a message to automatically be sent to anyone who emails you, here's the place to set that up.
    
    • Click on the SETTINGS tab.
      
    • In the left column select Mail Options.
      
      
      
    • In the right column, next to Enable Autoreply click the button to turn it to the ON position.
      
      
      
      
      Those are some highlights of the New MCN Webmail program.
      
      For further instructions click the "?" in the blue circle at the top right of any page.
                
      
      Or call MCN Technical Support >> 707-937-1444 or 800-796-3896, Mon-Fri, 9am to 6pm.
      
      
      Back to New Webmail Index
      
      MCN Webmail Login Page
      
      MCN Home Page