Outgoing Mail Server (SMTP) Port and
Password Authentication Instructions

Because of the increasing amount of viruses and spam abuse
MCN customers and CVC customers:
1) must only use the MCN outgoing mail server (mail.mcn.org)

2) have Password Authentication set in their email program.

We recommend ALL customers do these two things...

If using internet connections other than MCN (i.e. satellite, Comcast cable, AT&T DSL, etc)
and you're experience problems with sending emails
changing the outgoing server port number to 587 or 465 can remedy the situation.

Instructions on how to change these settings in the most popular email programs are below.
Click once on the name of your email program (it will be blue and underlined).
You'll be linked to directions on how to check your outgoing mail server is correct
and set Password Authentication in that program.

WINDOWS EMAIL PROGRAMS:

Outlook Express Instructions

Outlook Instructions

Outlook 2007 Instructions

Eudora (Windows) Instructions

Netscape Communicator (Windows) Instructions

Thunderbird Instructions

Vista Windows Mail Instructions


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MACINTOSH EMAIL PROGRAMS

Apple Mail Instructions

Leopard Apple Mail Instructions

SNOW Leopard Apple Mail Instructions

Entourage Instructions

Eudora (Mac) Instructions

Outlook Express 5 (Mac Instructions)

See? That wasn't so bad.
If it was....

Give us a call at 707 937-1444 or 800 796-3896
weekdays between 9am - 6pm

Ask a tech how to change your outgoing mail server port
and to walk you through "Password Authentication"

Go back to Email Support Page

Click on MCN Logo to go back to MCN homepage