MCN
FUSION - High
Speed Internet + Voice
PHONE
FEATURES AND VOICEMAIL INSTRUCTIONS
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Your
Fusion phone
blocks callers on the Fusion Voice Blocklist.
Blocks
inbound calls from numbers that have been listed in the
global abusive callers block list.
Call MCN
if you want
to un-block
callers
on the Fusion Voice Blocklist.
*67 -
Caller ID blocking service.
Dial this star code before your outbound call to
block your caller ID
to the party you are calling, for
the next call
NOTE:
Unlike AT&T phone
service, *67 does not return to dial tone
after you dial it;
just punch *67 and
then continue on with dialing out.
*82 -
Unblocks
caller ID
for
the
next
call.
Note: To permanently
block or un-block your caller ID
call MCN 937-1444.
*69
- Calls back the last person who called you.
This
service is not officially supported, but it should work in most cases.
*77
- Blocks
calls
with unrevealed Caller ID's
*88
-
Removes
the
block
(allows unrevealed Caller ID's)
To Permanently Block
Anonymous Calls call MCN. (You
can always call us to Un-block
Anonymous Calls if you change your mind.)
*273# - Reads
back your phone number.
411
- Business
information
service is free of
charge, with an automated
voice-responsive system provided by Bing-411.
511
- Transportation
and traffic information
is also
free of charge, provided by SF Bay
Area 511.
811
- Call
Before you Dig hotline.
See call811.com for
details. If
you're trenching or doing escavating anywhere around your property call
811 FIRST.
711
- TTY
relay service. TTY
is a special device that lets people who are deaf, hard of hearing, or
speech-impaired use the telephone to communicate,
by allowing them to type messages back
and forth to one another instead of talking and listening.
A TTY is required at both ends of the
conversation in order to communicate.
911
- Emergency
Services
(Call 933 to make sure your correct address and phone #)
933#
- Plays
address
information
provided to 911
Emergency Services.(So, when you call 911
they see the
correct location).
Three-Way Calling: All
Sonic.net Fusion Voice lines support
3-way calling.
Steps to create
a 3-way call:
- Connect with the first
party.
- Press "Flash" (or
"Link",
or briefly hold down the on-hook
switch.)
- Wait for dial tone.
- Dial the second
number.
- When the second party
answers, flash again to reconnect the
first party.
- If the second part does
not answer or you reach a busy signal,
pressing flash will disconnect the second party and return you to the
first call.
- When you are ready to
disconnect the second party, simply hit
flash again.
Caller ID and Call Waiting are
included with your voice
service.
If you want either of these
features turned
off
please call MCN 707-937-1444
Instructions for using Call Waiting:
- Press the
'Call Waiting'
or 'Flash/Recall"
button to put the first caller on hold and talk to the new caller.
- To speak
to the first caller again, press the "Call Waiting" or "Flash/Recall"
button.
- By
pressing the "Call Waiting" or "Flash/Recall" button you can switch
between both callers, until either
one, or both hang up.
- If you
hang up on the first call, whilst hearing the call waiting 'beeps' your
phone will
automatically ring, enabling you to pick up the second call.
International
Calling
(Click
here for International Rates)
- If you want to enable
International
Calling please contact
MCN 707-937-1444.
Call
Forwarding:
How
to use
Call Forwarding:
- To
enable or
update call forwarding, dial *72 and follow the prompts.
- To
disable call
forwarding, you may dial *73 or *72 and follow the prompts.
- A
maximum
of two simultaneous calls can be forwarded at any given time.
- To enable this feature
PERMANENTLY
please call MCN
707-937-1444.
Please
note:
Normal usage rates will be applied for all forwarded calls.
================================================================
Voicemail
- Accessing
and Using
TO
SET UP YOUR FUSION VOICEMAIL:
Dial *99 and follow the prompts to create
your pin number.
- Access Voicemail from
your home:
- Dial
*99
from your own number.
- Access
Voicemail from remote location:
- Dial
your own
number from anywhere
- Press
* when you hear your
greeting
or
- Call
707-583-7700
from anywhere and enter your
phone number as prompted.
- 1 - Play New Messages
- 1 Replay Current
Message
- 3 Delete Message
- 4 Mark Message New
- 6 Hear
Date and Time of Message
- # Next Message
- * Back
- 2- Play Old
Messages
- 1 Replay Current
Message
- 3 Delete Message
- 4 Mark Message New
(Hidden Option)
- 6 Hear
Date and Time of Message
- To see the phone #,
date and time of a call you can also
view your list of
Missed Messages
- How you view Missed
Messages depends on the brand phone you
have
- # Next Message
- * Back
- 6 - Manage Voicemail
Options
- 1
Change Password
- 2
Change # of Rings before
Voicemail picks up (up to
9
rings)
- 9
Deactivate Voicemail
- This will delete all
messages and greetings
- To reactivate
Voicemail dial *99 and follow the voice
prompts
- *
Back
- 7 - Manage Greeting
- 1 Listen To Current
Greeting
- 2 Record New Greeting
- 1 Listen to New
Greeting
- 2 Save New Greetng
- 3 Record Greeting
Again
- Press # when done
recording
- 4 Back
- 3 Use Default Greeting
- * Back
- 8- Exit (Or
Hangup)
NOTE:
Voicemail
messages will
automatically
expire after
90 days.
Now
available!
iPhone app for Fusion voicemail.
- Listen
to voicemail messages on your iPhone anywhere you are.
- Turn
on and off your phone options (Voicemail, Call Waiting, Caller ID
Blocking, International Dialing, Call Forwarding, etc.)
Download from iPhone App Store or click here for download and
screenshots
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