| MCN STAFF ONLY PLAT ID_________________________ Order MGR_______________________ Modem#________________________ Due DATE_______________________ |
MCN DSL STATIC IP Order Form 1.5
This is a binding contract. Please read it carefully
To order DSL Service, please print and complete the form.
You will also need to complete a DSL Contract before MCN can order your DSL service.
You can download this order form as a PDF file MCN Order Form as PDF File Please return both forms to MCN:
|
By Mail |
By Fax |
In Person |
Your Name : ________________________________________________
Identify the Phone Number for Service
Please list the ten digit phone number, including area code for which you are requesting service:
____ ____ ____ - ____ ____ ____ - ____ ____ ____ ____
Choose A Level Of Service
Please choose only One of the Seven Levels of Service by initializing by that service.
MCN Basic DSL service is the most common selection.
| Service Name | Download Speed | Upload Speed | IP | Introductory Monthly Price |
||
| StaticIP Service | 1.___ | MCN Express-S | Up to 1.5mbps* | 128kbps to 384 kbps | 5-13 | $44.95 |
| 2.___ | Pro-S | 1.5mbps to 3.0 mbps | 384kbps to 512kbps | 5-13 | $49.95 | |
| 3.___ | MCN Premium-S | 1.5mbps to 6.0mbps | 384kbps to 608kbps | 5-13 | $59.95 |
*Customers who are less than 11,100 cable feet from the central office receive a guaranteed minimum download speed of 384kbps on Basic service.
Choose A Modem MCN offers single ethernet port modems or four port/wireless access modems.
____Single Port Modem ($39.95 plus tax/shipping)
____Four Port/Wireless Access Modem ($99.95 plus tax)
Current MCN DSL Service Provisions
Following are the current DSL Service Provisions. These are subject to change as is noted in section IA of the MCN Contract.
- All MCN accounts are covered by the MCN Acceptable Use Policy.
- Customer MUST have AT&T phone service on requested phone number.
- Introductory pricing guaranteed with a signed DSL Contract. One 12 month promotional period per customer unless customer orders concurrent service.
- In the event AT&T terminates MCN's access to wholesale DSL, MCN may terminate this agreement.
- After one year commitment is complete, pricing reverts to month to month
pricing at then current price. Current month to month price is $54.95
for Express-S, $59.95 for Pro-S, $64.95 for Premium-S .
- MCN reserves the right to void the introductory price if service is moved or service level is changed.
- Customer must maintain working AT&T phone line and AT&T local phone service at all times or DSL service will not work. In all such cases, early termination fees apply. Customer should notify MCN if there are two-line phone jacks involved in their DSL order.
- MCN provided equipment for DSL service is available at a sale price of $39.95 (single port) plus tax/shipping or $99.95 (multi-port/wireless router) plus tax/shipping.
- Data transfer rates between customer NIC and DSL Central Office or remote terminal are influenced by several factors including line quality and loop length. 10% to 20% protocol overhead is considered normal. Actual rates above 80% of listed minimum transfer rate are considered acceptable.
- Customer must identify servers on DSL lines. Customer may be subject to further charges for excessive bandwidth if servers impact the MCN network
- MCN is not responsible for outages not reported by the customer.
- Customer is responsible for all aspects of the local area network and inside phone wiring at their site. Customer computer must have ethernet card in order to use DSL. DSL will not work if more than 5 jacks are used on the same phone line.
- Customer will be billed within 5 days after DSL circuit due date unless customer notifies MCN of technical problems.
- Circuit is assigned either 1 or 5 Static IP addresses
Subscriber
By:_________________________________________________
signature
Name: ______________________________________________
print
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