PRICING AND SHIPPING INFORMATION

All of our containerized, one-gallon roses are priced at $11.00. Californians must add 7.25% tax. Calculate your shipping costs by referring to the following information:

SHIPPING METHODS

After much pondering over the pros and cons of various shipping methods, and being somewhat daunted by the dilemma of finding a reliable means of shipment that was also reasonably priced, we finally decided on UPS and have calibrated our shipping charts to cover the actual costs of that company. We have added a small handling charge to defray the extra time and expense on our end. We have found that UPS will sometimes hold packages destined for remote rural areas until they have a full truck. If you live in such a place please let us know and we will give you instructions on how to intercept your packages so that the roses do not sit around waiting for UPS to deliver them. In general, however, UPS gives the boxes much more careful treatment than the postal service. We will only be shipping plants in one-gallon containers. We are considering shipping plants bare-root in the future, but are still uncertain about whether we will offer this option. If we do, we will have to add another significant Handling Charge to defray the expense incurred by the time-consuming preparation that goes into a bare-root order. We found in the past that our California dormancy season is ended by February and our roses are leafing out and budding by April, the time when many customers in colder climates want to receive their plants. In order to accommodate these many folks, we have extended our shipping season considerably by sending our roses in the containers in which they are grown.

SHIPPING DAYS

We will be making shipments on Mondays and Tuesdays of each week during our season. This will maximize the chances of delivery within the week the roses are shipped. Check the Shipment Times chart on the order form to request delivery during the early, middle, or late part of the month you desire your plants.

GROUND VS. AIR

As you can see by the shipping zones and costs chart, shipping via ground is considerably less expensive than by air. We have found that containerized plants travel very well by ground, even during the hotter months. A moist, well-packed rose can stay fresh and healthy for several days in transit. However, to be on the safe side, we would recommend that people in Zones 6-8 choose air service. We will guarantee live delivery of any plant shipped by 3-Day Select at any time during our regular months of shipping. We will not guarantee plants shipped to Zones 6-8 by ground in April and May, but suggest that they are most likely to arrive in fine condition. Ground shipment is a safe option year-round to locations in California, and we will guarantee live delivery of roses shipped via ground to all zones from November through March.

CUSTOMER PREFERENCE FOR SHIPPING SEASON

We can ship any time you want, if you will take responsibility for the outcome. Our regular season runs from November to the end of May, thus excluding the hottest months of the year. We do not recommend shipping during June, July, August, and September -- nor do we recommend planting roses during these months in any zone. However, if you must have your roses during these times we will accommodate you, but will not provide any guarantees of live delivery. If you decide on delivery during these months, we strongly suggest 3-Day Select Air.

SUBSTITUTION POLICY

We will not make substitutions to your order without your express request. There is a box on the Order Blank where you can indicate alternate choices if you wish us to replace sold-out varieties of roses. If you do not indicate alternatives, we will readily refund you for roses that are no longer available.


White Rabbit Roses
P.O. Box 191, Elk, CA 95432
Proprietor: Alice Flores
Colophon